Effective Date: 19.10.2023

General Terms:

- We deliver exclusively within the European Union.

- Orders are dispatched within 2-7 business days from the order date.

Delivery Costs:

- The delivery cost ranges from 3 to 5 EUR, depending on the delivery method selected by the customer.

- Delivery is handled by Poczta Polska S.A.

Delivery Methods:

- All orders are delivered via Poczta Polska S.A.

Delivery Time:

- Delivery usually takes 4-14 business days from the date the package is dispatched.

- Poczta Polska S.A. delivers packages from Monday to Friday, between 8:00 AM and 6:00 PM.

Tracking Number:

- After the order is dispatched, the customer will receive a tracking number, allowing them to monitor the delivery status.

Personal Pickup:

- We do not offer a personal pickup option for orders.

Customer Unavailability During Delivery:

- If the customer is unavailable during the delivery attempt, the courier will leave a notice with information on how to collect the package.

Lost or Damaged Package:

- In the event of a lost or damaged package, please contact us immediately at contact@syncsleeve.com. We will do our best to resolve the issue as quickly as possible.

Changes to the Shipping Policy:

- We reserve the right to change this Shipping Policy at any time. Any changes will be posted on our website.

- By using our services, you agree to the terms outlined in this Shipping Policy.

SyncSleeve, Igor Sobczyk